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Products chevron_right Driver CRM & PCO Vetting
Driver CRM & Compliance Vetting

Onboard vetted PCO drivers faster. Protect your fleet from disqualified licences.

Maintain complete driver dossiers, verify DVLA check codes automatically, monitor penalty point accumulation, and coordinate weekly rent collections with transparent communications in one GDPR-assured workspace.

verified Direct Swansea DVLA API
security ICO & GDPR DPA 2018 Ready
local_police TfL & Council Compliant
ACTIVE PROFILE MONITORING
TM

Tariq Mahmood

VERIFIED

location_on Greater London (Tower Hamlets) • Driver #RF-9481

LD72 WXP
PCO Badge #49102

TfL Valid

Expires: 14 Aug 2026

DVLA Licence 3 PTS

SP30 (2023)

Licence exp: Nov 2028

Deposit Bond

£500.00

Ringfenced Escrow

sync_saved_locally

Swansea Check Code Verified

Check Code: xL9p2R8k • 0 unreported disqualifications

Current Rent Balance Paid to date
£0.00 £240.00/wk due Mon
Assigned Vehicle Active
Toyota Prius Hybrid
Audit & Communications Trail
chat Automated WhatsApp: Weekly rent invoice sent
Today 09:12
draw PCO Master Rental Agreement signed via e-sign
12 Oct 2024
Professional private-hire driver completing digital onboarding beside a white hybrid fleet car.
Manchester Depot Hub • Fleet Operations
speed Rapid PCO Compliance

10-minute digital driver onboarding replaces messy WhatsApp document exchanges.

UK private-hire fleet controllers waste hours manually chasing DVLA share codes, photocopied council badges, and bank receipts over WhatsApp. Rentfleet replaces ad-hoc paper storage with an institutional-grade compliance engine that validates PCO driver authenticity in minutes, flagging penalty endorsements before you hand over keys.

92%

Reduction in onboarding processing latency

Zero

Undetected IN10, SP50 or DR10 disqualifications

End-to-End Workflow

The 4-step PCO driver lifecycle architecture

Engineered for compliance officers managing hundreds of licensed PHV drivers across London TfL, Manchester, Wolverhampton, and Birmingham licensing jurisdictions.

01 badge

Digital Application & OCR Capture

Applicant drivers upload UK driving licenses, paper PCO counterparts, council ID cards, and proofs of address directly via an SMS self-serve link. Optical Character Recognition auto-extracts badge numbers and dates.

Auto OCR: 99.4% accuracy
02 bolt

Automated DVLA Points Sync

Connects directly to Swansea DVLA databases via authenticated check codes. Real-time auditing identifies speeding endorsements, active bans, licence expiration dates, and pending summonses.

Swansea API Live Lookup
03 contract

E-Sign Hire Agreement & Direct Debit

Auto-generate bespoke private-hire master rental terms with liability clauses for PCNs and damages. Drivers review on mobile, sign digitally, and set up recurring Bacs or card recurring schedules.

Legally Binding E-Signatures
04 key

Depot Handover & Automated Renting

Complete photographic check-out condition reports on the app. Keys are handed over, ringfenced security deposit logged into ledger, and the weekly recurring rent cycle triggers automatically.

Vehicle Check-out Logged
Purpose-Built Tooling

Specialised features built for UK fleet rental realities

Standard generic CRMs fail when confronted with TfL licensing bylaws, council badges, council penalty charge notices, and driver arrears workflows.

6 CORE COMPLIANCE PILLARS
radar

Automated DVLA Penalty Points Radar

Scheduled recurrent check code sync catches endorsements (SP30, IN10 uninsured driving, TT99 totting up) before insurance underwriters void your fleet policy. Receive real-time alerts if any active driver breaches fleet point thresholds.

Max 6 points cap logic AUTOMATED
event_repeat

Council Badge & Medical Expiry Alerts

TfL PCO paper badges, Manchester, and Wolverhampton private hire licences tracked with automated 30, 14, and 7-day escalation pings. Ensure drivers submit their medical renewals and enhanced DBS checks without groundings.

30-day proactive notifications TfL / COUNCILS
chat_bubble

Driver Communications Hub (SMS & WhatsApp)

Log every inbound text, outbound payment link, and maintenance recall message straight into the driver’s centralized profile. Team members never lose context or dispute verbal agreements when staff shift schedules change.

Two-way conversational audit UNIFIED LOG
shield

Security Deposit Ringfencing & Escrow

Track £500 to £1,000 driver bond deposits with transparent ledger histories. Automatic deductions for late council PCN notices, unpaid Dart Charge tolls, or excess cleaning fees with automated itemized statement receipts.

Escrow reconciliation ledger £500-£1k ESCROW
account_balance_wallet

Driver Payment History & Arrears Recovery

Live rent accounts showing weekly billing balances. Instantly send instant payment links via SMS with Apple Pay and Open Banking integration when payments bounce, preventing compounding bad debt.

Instant Open Banking settlement ONE-CLICK PAY
analytics

Driver Risk Score & Incident Telemetry

Aggregate previous damage claim frequencies, council PCN notices per 1,000 miles, and payment punctuality into a dynamic fleet risk index. Identify high-yield professional drivers and weed out reckless operators.

Custom weighting algorithm RISK INDEX
SWANSEA DVLA API PIPELINE

Detect unreported disqualifications in real-time.

Drivers rarely self-report court appearances or penalty point spikes. Rentfleet systematically queries DVLA records in the background, identifying suspended driving privileges before the police impound your private hire vehicle.

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Full Endorsement Code Deciphering: Catches SP10, SP30, CU80 (mobile phone use), and MS90 failure to identify driver.

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Automatic Category Check: Confirms active manual/automatic B-category car entitlement and valid UK residency status.

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Insurability Guard: Enforces underwriter rules (e.g. max 6 points, no DR10 or IN10 in last 5 years).

terminal SWANSEA_DVLA_CHECK_SESSION: #GB-4819-2025
HTTP 200 OK
DRIVER_ID GBR-MAHMOOD-T-98124
DVLA_SHARE_CODE xL9p2R8k (Authorized via gov.uk)
LICENCE_STATUS FULL UK CAR (Category B – Automatic/Manual)
EXPIRY_DATE 14 NOV 2028
ACTIVE_ENDORSEMENTS 1 RECORD FOUND [3 PENALTY POINTS]
• Offence Code: SP30 Offence Date: 19 Jun 2023

Exceeding statutory speed limit on a public road • Fine: £100 • Points: 3 • Removal Date: 19 Jun 2027

Next automated audit sweep scheduled in 28 days Audit Hash: 9f8a201b…
Compliance & Legal Framework

Frequently asked compliance questions

Clear answers regarding TfL requirements, UK Data Protection Act regulations, and insurer audit mandates.

How does Rentfleet access DVLA driving licence check codes? expand_more

Drivers generate a secure DVLA share code through the official gov.uk portal. Rentfleet ingests this code via our mobile onboarding link and programmatically queries the Swansea database. We verify licence authenticity, categories, photocard expiry, and endorsement points without manual data entry.

Is driver passport and licence data compliant with UK GDPR and DPA 2018? expand_more

Yes. All driver dossiers, biometric photocard uploads, and identity proofs are stored in ISO 27001-certified UK data centres with AES-256 encryption at rest. Rentfleet provides built-in data retention rules, so you automatically purge unhired applicant records according to your fleet’s GDPR data governance policy.

Can Rentfleet accommodate councils outside London (e.g. Wolverhampton, Manchester)? expand_more

Yes. While TfL PCO badge tracking is fully pre-configured, Rentfleet includes dedicated badge schemas for Wolverhampton City Council, Greater Manchester licensing bodies, Birmingham, Leeds, and dozens of non-metropolitan borough councils across England and Wales.

How does Rentfleet manage the £500 security deposit escrow? expand_more

Deposits are tracked in an isolated escrow sub-ledger per driver. If a vehicle is returned undamaged and with all PCNs accounted for, deposit return manifests can be released in one click. If deductions are required for unappealed Dart Charges or bumper scuffs, full itemized statements are issued to the driver with photo evidence attached.

TRANSFORM YOUR DRIVER OPERATIONS

Ready to streamline your PCO onboarding and protect your fleet?

Book a 20-minute tailored walkthrough with a UK fleet management specialist and discover how top private hire operators onboard drivers 5x faster.

No credit card required • Tailored for 10 to 2,500+ vehicle fleets • TfL & Council ready